How we help
Conversegy captures and handles your calls when your team is unavailable. We qualify the enquiry, pass it to you in a clear, structured way, and help you convert missed work into real opportunities.
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Capture every enquiry
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Filter out time-wasters
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Escalate urgent work
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Give your team time off
You receive details by:
- Phone
- SMS
- Email summaries
Our goal is simple: every caller should feel they've spoken to a professional and received clear next steps.
How it works
Three steps. No long contracts.
No complicated setup. Most clients are live within a few days.
Calls are forwarded after hours
When you're closed or unavailable, calls reach us instead of going to voicemail.
We handle calls using your script
We work with you to design the call flow and questions so it reflects how your business works.
You get clear details immediately
Structured summaries so you can follow up quickly. Urgent enquiries are escalated as agreed.
Who it's for
For businesses that can't afford to miss urgent work or keep staff on call every night.
- Locksmiths
- Emergency trades
- Home care
- Property managers
- Clinics
Why Irish businesses choose Conversegy
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Local understanding — we get how Irish SMEs operate
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No long contracts
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Real people behind the setup and support
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Custom setup so it fits your business
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You stay in control — we only handle calls as agreed
Our system combines trained operators and intelligent voice technology so every call is captured and handled quickly and consistently.
Frequently asked questions
Will customers know the calls are handled by a system?
Most callers don't notice any difference. The system is designed to sound natural and professional. We customise the call flow to match your business, and urgent enquiries are passed to you immediately. Many clients find their customers are happier because calls are captured and handled quickly and consistently.
Is this a robot handling my calls?
Calls are captured and handled using modern voice technology trained on real customer conversations. The focus is on clear communication and fast response times. In practice, most callers simply experience a professional, responsive service.
Can we customise how calls are handled?
Yes. We work with you to design the call flow, questions, and escalation rules. The goal is to reflect how your business normally handles enquiries.
What happens if something goes wrong?
We define escalation rules up front. Urgent or complex calls can be passed straight through to you. You stay in control of how enquiries are handled.
Can this work with my existing phone system?
Yes. We typically use call forwarding so your existing number stays the same. When you're unavailable, calls are forwarded to us. We'll go through your setup on a short call to confirm it works with your provider.