AI Receptionist for Guesthouses and B&Bs
Every booking enquiry answered in your property name — while you're with guests, serving breakfast, or off duty.
Call our demo line062 91414Ring the demo line and hear the AI answer live — no signup needed.
Running a guesthouse or B&B means you're rarely at a desk waiting for the phone. You're welcoming guests, serving breakfast, cleaning rooms, managing check-ins. The phone rings. You can't get to it. The caller tries the next property on their list, books direct with them, and you've lost a booking you'd have filled easily. Conversegy answers every inbound call in your property name, captures the guest's enquiry, and delivers a summary to you instantly — so you can follow up when you're ready and keep more direct bookings.
You know exactly how this plays out.
Busy with check-in or breakfast when a booking enquiry rings — caller moves on to the next property
Direct booking callers don't leave voicemails — they just try somewhere else
Evening and weekend enquiries go unanswered when you're off duty
Every missed direct booking is an OTA booking at a lower margin — or a booking lost entirely
How it works
A call comes in
A customer rings — day or night, busy line or after hours.
We answer in your name
The AI picks up as your business, talks naturally, and captures who's calling and what they need.
You get the summary
An instant message lands with the caller's details, so you can follow up when you're free.
A call comes in
A customer rings — day or night, busy line or after hours.
We answer in your name
The AI picks up as your business, talks naturally, and captures who's calling and what they need.
You get the summary
An instant message lands with the caller's details, so you can follow up when you're free.
Here's how it works in practice.
It's a Saturday morning at 9am. You're serving breakfast to a full house. The phone rings — a couple looking for a room for next weekend, wanting to book direct. You can't get to the phone. They ring out. The couple try the next B&B on their list and book there. With Conversegy, the call is answered immediately in your property name. The AI captures the caller's name, number, dates they're looking for, and number of guests, and sends you the summary before the breakfast plates are cleared. You ring back when you have a moment, confirm availability, and take the booking.
The demo line is live. Ring it and hear this exact experience.
This is what lands on your phone
A clear text the moment each call ends — who rang, why, and what was done. Connects to your CRM, calendar and the tools you already use.
Why Guesthouses and B&Bs use Conversegy
Direct bookings are your most valuable
A guest who calls wants to book direct. No OTA commission, no platform dependency, a better margin for you. Conversegy makes sure those calls are always answered.
Callers who can't get through try the next property
Most guests searching for accommodation ring two or three properties. The one that answers first usually gets the booking. Conversegy makes sure that's always you.
Enquiries captured while you're with guests
Check-in, breakfast, cleaning, maintenance — you can't always answer. Conversegy captures the guest's name, contact number, dates, and group size so you can follow up fast.
Available around the clock
Guests research and enquire at all hours — evenings, weekends, late nights. Conversegy answers 24/7 so no enquiry goes unanswered.
Common calls Conversegy handles
Direct booking enquiries
Captures guest name, contact number, dates, number of guests, and any specific requirements — everything you need to confirm availability and take the booking.
Availability and pricing enquiries
Guests often ring to check availability or pricing before booking. Conversegy captures their details so you can ring back with the information and secure the booking.
Group and event enquiries
Family stays, small groups, wedding accommodation — enquiry details and group size captured for follow-up.
Returning guest calls
Existing guests ringing to book again — captured with their details and dates for easy follow-up.
After-hours and weekend enquiries
Guests research accommodation at all hours. Conversegy answers 24/7 so evening and weekend enquiries don't go to a competitor property.
General property enquiries
Parking, facilities, breakfast times, pet policy, directions — common questions captured and flagged for your follow-up.
Built to Handle Irish Names and Numbers
Conversegy is built for Irish businesses. It handles Irish names, mobile and landline numbers, and the way guests naturally enquire on the phone. Callers aren't routed overseas — they're speaking with your property's AI receptionist, configured for your setup.
Common Calls Conversegy Handles
Direct booking enquiries
Availability and pricing queries
Date and room type enquiries
Group booking enquiries
Wedding and event accommodation
Returning guest bookings
After-hours and weekend enquiries
Facilities and amenities questions
Directions and parking queries
Special request and accessibility enquiries
Cancellation and rescheduling calls
General property questions
Calls requiring clinical input are captured and passed to your team. Conversegy does not provide clinical guidance.
Common questions
Will guests know they're speaking to an AI?
We don't hide that it's AI. Conversegy interacts naturally and professionally in your property name — most guests get through the call without friction.
Does it take bookings or payments directly?
No. Conversegy captures the enquiry — guest name, contact number, dates, number of guests — and delivers it to you. You confirm availability and handle the booking and payment yourself.
What details does it capture from each caller?
Guest name, contact number, dates they're looking for, number of guests, and any specific requirements or questions they mention.
How quickly do I receive the enquiry?
Immediately after the call ends. The summary lands in your SMS, inbox, or Slack so you can follow up while the guest is still actively looking.
Does it work outside normal hours?
Yes — 24/7, including evenings, weekends and bank holidays. A guest ringing at 10pm gets the same professional response as a Monday morning call.
Can I still answer calls myself?
Yes. Calls come to you first. Conversegy steps in when you can't answer — you're never cut out of the loop.
Is it suitable for a small owner-run property?
It's built with exactly that in mind. A sole owner gets the same professional call answering as a larger property, without the cost of a full-time receptionist.
Hear how it handles guesthouses and b&bs calls.
Ring our demo line — the AI answers it live. No signup, no commitment.
Call our demo line062 91414Want the full picture? Learn about our AI call answering service →